CASE STUDY 1 — Global Pharma Transformation

Client Content


A multinational pharmaceutical company faced fragmented processes, inconsistent communication, and a lack of alignment across regions during a global transformation and integration phase.



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1. The Challenge


  • Multiple systems and processes across countries
  • Low transparency in cross-functional collaboration
  • Change fatigue within teams
  • Lack of a unified strategic direction after a major integration


2. Approach


  • Designed and led a digital transformation roadmap
  • Facilitated global, cross-functional alignment workshops
  • Introduced modern project governance and data-driven decision cycles
  • Co-created a unified “One Voice – One Customer” strategy
  • Strengthened leadership communication and change enablement


3. Accomplishments


  • +90% global adoption of the new processes and communication model
  • Faster decision-making through structured governance
  • Consistent positioning across markets
  • Stronger leadership alignment across functions and regions